Member stories

I am so impressed with how easy, seamless and effective Accolade Care was. My husband and I signed up, made an online doctor appointment and got a call from the doctor just ten minutes after. My husband explained his medical history, got his prescriptions refilled and began the process to get some diagnostic work done — all within the same virtual visit. We were incredibly impressed with how accessible and helpful the Accolade Care team was.

Recently our family needed two urgent care visits. Our nearest urgent care was full, so rather than waiting, I scheduled an appointment online with Accolade Care.    

We were speaking with physicians within two hours of scheduling each visit. The appointments took place via video, both doctors were personable, smart and efficient and prescriptions were immediately sent to our local pharmacy.    

This is a truly valuable medical service. 

At 80 years old, it is difficult for me to travel to doctor appointments. Accolade Care allows me to visit a primary care physician without stepping foot outside of my apartment.  

The doctors are gracious, kind and informative, and the care team is extremely supportive. I'm fortunate to live in a time where I can speak to a doctor without leaving home, thanks to Accolade Care.   

Everyone should give this service a try. You'll be happy that you did.